:root{--primary-teal: #4DB8BE;--primary-mint: #9DD4B8;--primary-light: #B8E6D5;--primary-dark: #2A9BA2;--bg-primary: #F8FAFB;--bg-secondary: #FFFFFF;--bg-tertiary: #F1F5F9;--text-primary: #1E293B;--text-secondary: #64748B;--text-tertiary: #94A3B8;--accent-success: #10B981;--accent-warning: #F59E0B;--accent-error: #EF4444;--accent-info: #3B82F6;--shadow-sm: 0 1px 2px 0 rgba(0, 0, 0, .05);--shadow-md: 0 4px 6px -1px rgba(0, 0, 0, .1), 0 2px 4px -1px rgba(0, 0, 0, .06);--shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, .1), 0 4px 6px -2px rgba(0, 0, 0, .05);--shadow-xl: 0 20px 25px -5px rgba(0, 0, 0, .1), 0 10px 10px -5px rgba(0, 0, 0, .04);--radius-sm: .375rem;--radius-md: .5rem;--radius-lg: .75rem;--radius-xl: 1rem;--transition-fast: .15s cubic-bezier(.4, 0, .2, 1);--transition-base: .25s cubic-bezier(.4, 0, .2, 1);--transition-slow: .35s cubic-bezier(.4, 0, .2, 1)}*{box-sizing:border-box;margin:0;padding:0}body{margin:0;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,Cantarell,Fira Sans,Droid Sans,Helvetica Neue,sans-serif;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;background:var(--bg-primary);color:var(--text-primary)}.app-wrapper{display:flex;height:100vh;width:100%;background:linear-gradient(135deg,#F8FAFB 0%,#E8F4F1 100%)}.main-content{flex:1;margin-left:250px;height:100vh;overflow-y:auto;display:flex;flex-direction:column;padding:2rem;background:var(--bg-primary)}::-webkit-scrollbar{width:10px;height:10px}::-webkit-scrollbar-track{background:var(--bg-tertiary);border-radius:var(--radius-lg)}::-webkit-scrollbar-thumb{background:linear-gradient(180deg,var(--primary-teal) 0%,var(--primary-mint) 100%);border-radius:var(--radius-lg);transition:background var(--transition-base)}::-webkit-scrollbar-thumb:hover{background:linear-gradient(180deg,var(--primary-dark) 0%,var(--primary-teal) 100%)}@media (max-width: 768px){.app-wrapper{flex-direction:column}.main-content{margin-left:70px;height:calc(100vh - 70px)}}@media (max-width: 480px){.main-content{margin-left:60px;height:calc(100vh - 60px)}}.sidebar{width:250px;background:linear-gradient(180deg,var(--primary-teal) 0%,var(--primary-mint) 100%);color:#fff;display:flex;flex-direction:column;height:100vh;box-shadow:var(--shadow-xl);position:fixed;left:0;top:0;z-index:100;overflow-y:auto;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px)}.sidebar-nav{flex:1;padding:20px 0;overflow-y:auto;display:flex;flex-direction:column;gap:0}.nav-item{width:100%;padding:12px 20px;background:none;border:none;color:#fffc;font-size:14px;font-weight:500;cursor:pointer;display:flex;align-items:center;gap:12px;transition:all .3s ease;position:relative;overflow:hidden}.nav-item:before{content:"";position:absolute;left:0;top:0;height:100%;width:4px;background:rgba(255,255,255,.9);transform:scaleY(0);transform-origin:center;transition:transform var(--transition-base);box-shadow:0 0 10px #ffffff80}.nav-item:hover:not(.disabled){background-color:#ffffff26;color:#fff;transform:translate(4px);transition:all var(--transition-base)}.nav-item:hover:not(.disabled):before{transform:scaleY(1)}.nav-item.active{background-color:#fff3;color:#fff;font-weight:600;border-left:4px solid rgba(255,255,255,.9);box-shadow:inset 0 0 20px #ffffff1a}.nav-item.active:before{transform:scaleY(1)}.nav-item.disabled{opacity:.5;cursor:not-allowed;color:#ffffff80}.nav-item.disabled:hover{background-color:transparent}.nav-icon{font-size:18px;width:24px;text-align:center;flex-shrink:0}.nav-label{flex:1;text-align:left}.sidebar::-webkit-scrollbar{width:8px}.sidebar::-webkit-scrollbar-track{background:rgba(255,255,255,.05);border-radius:var(--radius-lg)}.sidebar::-webkit-scrollbar-thumb{background:rgba(255,255,255,.3);border-radius:var(--radius-lg);transition:background var(--transition-base)}.sidebar::-webkit-scrollbar-thumb:hover{background:rgba(255,255,255,.5)}@media (max-width: 768px){.sidebar{width:70px;padding-bottom:60px}.sidebar-header{padding:15px 10px}.logo{justify-content:center;gap:0}.logo-text{display:none}.logo-icon{font-size:24px}.nav-item{padding:12px 10px;justify-content:center}.nav-title,.nav-label{display:none}.nav-icon{width:auto;font-size:20px}.sidebar-footer{display:none}}@media (max-width: 480px){.sidebar{width:60px}.nav-item{padding:10px 8px}.nav-icon{font-size:18px}}.session-history-container{flex:1;display:flex;flex-direction:column;padding:2rem;position:relative;background:var(--bg-primary)}.search-bar{display:flex;justify-content:center;align-items:center;margin-bottom:2rem;gap:.75rem;z-index:1001;position:relative}.input-box{padding:.75rem 1rem;width:350px;border:2px solid var(--bg-tertiary);border-radius:var(--radius-lg);font-size:1rem;transition:all var(--transition-base);background:var(--bg-secondary);color:var(--text-primary)}.input-box:hover{border-color:var(--primary-light)}.input-box:focus{border-color:var(--primary-teal);box-shadow:0 0 0 3px #4db8be1a;outline:none;background:white}.btn-primary{padding:.75rem 1.5rem;background:linear-gradient(135deg,var(--primary-teal) 0%,var(--primary-mint) 100%);color:#fff;border:none;border-radius:var(--radius-lg);cursor:pointer;font-size:1rem;font-weight:600;display:flex;align-items:center;gap:.5rem;transition:all var(--transition-base);box-shadow:var(--shadow-sm)}.btn-primary:hover:not(:disabled){transform:translateY(-2px);box-shadow:var(--shadow-md)}.btn-primary:disabled{background:var(--text-tertiary);cursor:not-allowed;opacity:.6}.fullscreen-loader-overlay{position:absolute;top:0;left:0;right:0;bottom:0;background-color:#ffffffe6;display:flex;flex-direction:column;justify-content:center;align-items:center;z-index:1000}.fullscreen-loader-overlay p{margin-top:15px;font-size:1.2rem;color:var(--secondary)}.response-time-tag{position:absolute;bottom:5px;right:5px;font-size:10px;color:#fff;background-color:#0009;padding:3px 6px;border-radius:4px;font-weight:500;z-index:10}.audio-section{background:var(--bg-secondary);padding:1.5rem;border-radius:var(--radius-xl);box-shadow:var(--shadow-md);margin-bottom:1.5rem;display:flex;justify-content:center;align-items:center;min-height:80px;position:relative;border:1px solid rgba(77,184,190,.1)}.audio-unavailable{background:rgba(245,158,11,.1);color:var(--accent-warning);font-weight:600;border:1px solid var(--accent-warning)}.audio-player{width:100%;max-width:700px;text-align:center}.audio-controls{display:flex;justify-content:center;gap:20px;margin-bottom:15px}.btn-control{padding:.75rem 1.5rem;background:var(--bg-tertiary);border:2px solid transparent;border-radius:2rem;cursor:pointer;font-weight:600;transition:all var(--transition-base);color:var(--text-primary)}.btn-control:hover{background-color:var(--primary-light);border-color:var(--primary-teal);transform:translateY(-2px)}.btn-play{background:linear-gradient(135deg,var(--primary-teal) 0%,var(--primary-mint) 100%);color:#fff;border:none;width:100px;box-shadow:var(--shadow-sm)}.btn-play:hover{box-shadow:var(--shadow-md)}.audio-progress{display:flex;align-items:center;gap:10px;font-size:14px;color:var(--secondary)}.progress-slider{flex:1;cursor:pointer;height:8px;background:#e9ecef;border-radius:4px}.content-grid{display:grid;grid-template-columns:2fr 1fr;gap:20px;flex:1;min-height:0}.chat-panel{background:var(--bg-secondary);border-radius:var(--radius-xl);box-shadow:var(--shadow-md);display:flex;flex-direction:column;padding:1.5rem;overflow:hidden;position:relative;border:1px solid rgba(77,184,190,.1)}.chat-panel h3{margin-bottom:0;position:relative;display:flex;justify-content:space-between;align-items:center;color:var(--text-primary);font-weight:600}.chat-panel h3 .response-time-tag{position:static;background:linear-gradient(135deg,var(--primary-teal) 0%,var(--primary-mint) 100%);color:#fff;font-size:.6875rem;padding:.25rem .5rem;border-radius:var(--radius-md)}.chat-container{flex:1;overflow-y:auto;padding-right:10px;display:flex;flex-direction:column;gap:15px}.chat-bubble-wrapper{display:flex;width:100%}.bot-align{justify-content:flex-end}.customer-align{justify-content:flex-start}.chat-bubble{max-width:70%;padding:.875rem 1rem;border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);transition:all var(--transition-base)}.chat-bubble:hover{box-shadow:var(--shadow-md);transform:translateY(-1px)}.bot-bubble{background:linear-gradient(135deg,rgba(77,184,190,.15) 0%,rgba(157,212,184,.15) 100%);border-bottom-right-radius:.25rem;border:1px solid rgba(77,184,190,.2)}.customer-bubble{background:var(--bg-tertiary);border-bottom-left-radius:.25rem;border:1px solid rgba(0,0,0,.05)}.chat-msg{font-size:15px;margin-bottom:6px;line-height:1.4}.chat-footer{display:flex;justify-content:flex-end;align-items:flex-end;gap:10px}.chat-disposition{font-size:10px;font-weight:500;color:#495057;background:rgba(0,0,0,.08);padding:2px 6px;border-radius:8px}.chat-time{font-size:10px;color:#888}.no-data-message{text-align:center;color:var(--secondary);padding:20px;background-color:#f8f9fa;border-radius:8px;margin-top:20px}.meta-panel{background:var(--bg-secondary);border-radius:var(--radius-xl);box-shadow:var(--shadow-md);padding:1.5rem;overflow-y:auto;border:1px solid rgba(77,184,190,.1)}.meta-panel h3{margin-top:0;padding-bottom:.75rem;border-bottom:2px solid var(--bg-tertiary);margin-bottom:1rem;color:var(--text-primary);font-weight:600}.meta-row{display:flex;flex-direction:column;border-bottom:1px dashed var(--bg-tertiary);padding:.75rem 0;transition:background var(--transition-base)}.meta-row:hover{background:var(--bg-tertiary);padding-left:.5rem;padding-right:.5rem;margin-left:-.5rem;margin-right:-.5rem;border-radius:var(--radius-md)}.meta-label{font-size:.75rem;text-transform:uppercase;color:var(--text-secondary);font-weight:600;margin-bottom:.25rem;letter-spacing:.5px}.meta-value{font-size:1rem;font-weight:500;word-break:break-all;color:var(--text-primary)}.inline-loader{display:inline-block;margin-right:5px}.loading-box{display:flex;align-items:center;justify-content:center;gap:.75rem;color:var(--text-secondary);font-weight:500}.error-msg{color:var(--accent-error);background:rgba(239,68,68,.1);border:1px solid var(--accent-error);padding:1rem;border-radius:var(--radius-lg);text-align:center;margin-bottom:1rem;font-weight:500;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px)}.initiate-call-container{flex:1;padding:2rem;overflow-y:auto;background:var(--bg-primary);min-height:100vh}.call-header{text-align:center;margin-bottom:3rem;animation:slideDown .5s ease}.call-header h2{margin:0;font-size:2rem;font-weight:700;background:linear-gradient(135deg,var(--primary-teal) 0%,var(--primary-mint) 100%);-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text;margin-bottom:.5rem}.call-header p{margin:0;color:var(--text-secondary);font-size:1rem}.error-box{display:flex;gap:1rem;background:rgba(239,68,68,.1);border:1px solid var(--accent-error);border-radius:var(--radius-lg);padding:1rem 1.25rem;margin-bottom:1.5rem;animation:shake .3s ease;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);box-shadow:var(--shadow-sm)}@keyframes shake{0%,to{transform:translate(0)}25%{transform:translate(-5px)}75%{transform:translate(5px)}}.call-form{max-width:900px;margin:0 auto;background:var(--bg-secondary);border-radius:var(--radius-xl);box-shadow:var(--shadow-lg);overflow:hidden;border:1px solid rgba(77,184,190,.1)}.form-section{padding:2rem;border-bottom:1px solid var(--bg-tertiary)}.form-section:last-of-type{border-bottom:none}.form-section h3{margin:0 0 1.5rem;font-size:1.125rem;font-weight:600;color:var(--text-primary);display:flex;align-items:center;gap:.75rem}.section-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:20px}.section-header h3{margin:0}.btn-add-field{padding:.5rem 1rem;background:linear-gradient(135deg,var(--primary-teal) 0%,var(--primary-mint) 100%);color:#fff;border:none;border-radius:var(--radius-md);cursor:pointer;font-size:.875rem;font-weight:600;transition:all var(--transition-base);box-shadow:var(--shadow-sm)}.btn-add-field:hover{transform:translateY(-2px);box-shadow:var(--shadow-md)}.form-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:20px}.form-grid-2x2{display:grid;grid-template-columns:repeat(2,1fr);gap:20px}.form-group label{font-size:.875rem;font-weight:600;color:var(--text-secondary);margin-bottom:.5rem;text-transform:uppercase;letter-spacing:.5px}.form-group input,.form-group select{padding:.75rem 1rem;border:2px solid var(--bg-tertiary);border-radius:var(--radius-md);font-size:.875rem;font-family:inherit;transition:all var(--transition-base);background:var(--bg-secondary);color:var(--text-primary)}.form-group input:hover,.form-group select:hover{border-color:var(--primary-light)}.form-group input:focus,.form-group select:focus{outline:none;border-color:var(--primary-teal);box-shadow:0 0 0 3px #4db8be1a;background:white}.server-group{grid-column:span 1}.server-input-wrapper{display:flex;gap:8px;align-items:stretch}.server-input-wrapper select{flex:0 0 120px}.inline-custom-input{flex:1;padding:.75rem 1rem;border:2px solid var(--bg-tertiary);border-radius:var(--radius-md);font-size:.875rem;font-family:inherit;transition:all var(--transition-base);background:var(--bg-secondary)}.inline-custom-input:hover{border-color:var(--primary-light)}.inline-custom-input:focus{outline:none;border-color:var(--primary-teal);box-shadow:0 0 0 3px #4db8be1a;background:white}.custom-fields-list{background:var(--bg-tertiary);border-radius:var(--radius-lg);padding:1rem;margin-top:1rem}.custom-field-row{display:grid;grid-template-columns:1fr 1fr auto;gap:.75rem;margin-bottom:.75rem;align-items:center}.custom-field-row:last-child{margin-bottom:0}.field-key,.field-value{padding:.75rem 1rem;border:2px solid var(--bg-secondary);border-radius:var(--radius-md);font-size:.875rem;transition:all var(--transition-base);background:var(--bg-secondary)}.field-key:hover,.field-value:hover{border-color:var(--primary-light)}.field-key:focus,.field-value:focus{outline:none;border-color:var(--primary-teal);box-shadow:0 0 0 3px #4db8be1a}.field-key.readonly{background-color:#f8f9fa;color:#666;cursor:not-allowed}.custom-field-row-2x2{display:grid;grid-template-columns:1fr 1fr;gap:12px;align-items:flex-end;grid-column:span 2}.field-name-input{padding:10px 12px;border:2px solid #dee2e6;border-radius:6px;font-size:14px;font-weight:600;transition:border-color .3s}.field-name-input::placeholder{font-weight:400;opacity:.6}.field-name-input:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px #007bff26}.field-value-wrapper{display:flex;gap:8px;align-items:stretch}.field-value-input{flex:1;padding:10px 12px;border:1px solid #dee2e6;border-radius:6px;font-size:14px;transition:border-color .3s}.field-value-input:focus{outline:none;border-color:var(--primary)}.btn-remove-inline{padding:.5rem .75rem;background:var(--accent-error);color:#fff;border:none;border-radius:var(--radius-md);cursor:pointer;font-size:1rem;transition:all var(--transition-base);flex-shrink:0}.btn-remove-inline:hover{background-color:#dc2626;transform:scale(1.05)}.btn-remove-field{padding:.5rem .75rem;background:var(--accent-error);color:#fff;border:none;border-radius:var(--radius-md);cursor:pointer;font-size:1rem;transition:all var(--transition-base)}.btn-remove-field:hover{background-color:#dc2626;transform:scale(1.05)}.no-fields-message{text-align:center;color:#adb5bd;font-style:italic;padding:20px;margin:0}.form-actions{padding:30px;background:#f8f9fa;display:flex;flex-direction:column;gap:20px}.submit-section{display:flex;align-items:center;gap:20px;justify-content:center}.btn-submit{padding:1rem 2.5rem;background:linear-gradient(135deg,var(--primary-teal) 0%,var(--primary-mint) 100%);color:#fff;border:none;border-radius:var(--radius-lg);cursor:pointer;font-size:1rem;font-weight:600;display:flex;align-items:center;gap:.75rem;transition:all var(--transition-base);flex-shrink:0;box-shadow:var(--shadow-md);position:relative;overflow:hidden}.btn-submit:before{content:"";position:absolute;top:0;left:-100%;width:100%;height:100%;background:linear-gradient(90deg,transparent,rgba(255,255,255,.3),transparent);transition:left var(--transition-slow)}.btn-submit:hover:not(:disabled):before{left:100%}.btn-submit:hover:not(:disabled){transform:translateY(-2px);box-shadow:var(--shadow-xl)}.btn-submit:active:not(:disabled){transform:translateY(0)}.btn-submit:disabled{background:var(--text-tertiary);cursor:not-allowed;opacity:.6}.session-display{display:flex;align-items:center;gap:.75rem;background:linear-gradient(135deg,rgba(77,184,190,.1) 0%,rgba(157,212,184,.1) 100%);padding:.75rem 1rem;border-radius:var(--radius-lg);border:2px solid var(--primary-teal);animation:slideIn .3s ease;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px)}@keyframes slideIn{0%{opacity:0;transform:translate(-20px)}to{opacity:1;transform:translate(0)}}.session-label{font-size:13px;font-weight:600;color:#666;text-transform:uppercase;white-space:nowrap}.session-code{font-family:Monaco,Courier New,monospace;font-size:13px;color:#333;background:#f8f9fa;padding:6px 10px;border-radius:4px;word-break:break-all}.btn-copy-small{padding:6px 10px;background:var(--info);color:#fff;border:none;border-radius:4px;cursor:pointer;font-size:14px;transition:background-color .3s;flex-shrink:0}.btn-copy-small:hover{background-color:#138496}.response-summary-details{background:#f8f9fa;border:1px solid #dee2e6;border-radius:8px;padding:0;overflow:hidden;width:100%}.response-summary-details summary{padding:15px;cursor:pointer;font-weight:600;color:#495057;-webkit-user-select:none;user-select:none;transition:background-color .3s}.response-summary-details summary:hover{background-color:#e9ecef}.response-summary-content{padding:15px;background:white;border-top:1px solid #dee2e6;display:grid;grid-template-columns:repeat(2,1fr);gap:15px}.response-summary-content .response-item{display:flex;flex-direction:column;gap:5px}.response-summary-content .response-item label{font-size:12px;font-weight:600;color:#666;text-transform:uppercase}.response-summary-content .response-item span{font-size:13px;color:#333;word-break:break-all}.modal-overlay{position:fixed;top:0;left:0;right:0;bottom:0;background:rgba(0,0,0,.6);display:flex;align-items:center;justify-content:center;z-index:2000;animation:fadeIn .3s ease}.modal-content{background:white;border-radius:16px;box-shadow:0 20px 60px #0000004d;max-width:600px;width:90%;max-height:80vh;overflow-y:auto;animation:slideUp .3s ease}@keyframes slideUp{0%{opacity:0;transform:translateY(30px)}to{opacity:1;transform:translateY(0)}}.modal-header{display:flex;align-items:center;gap:15px;padding:25px;border-bottom:1px solid #e9ecef;position:relative}.modal-header.success{background:linear-gradient(135deg,#d4edda,#c3e6cb);border-bottom-color:#b1dfbb}.modal-icon{font-size:28px}.modal-header h3{margin:0;color:#333;flex:1}.modal-close{position:absolute;top:15px;right:15px;background:none;border:none;font-size:24px;cursor:pointer;color:#999;transition:color .3s}.modal-close:hover{color:#333}.modal-body{padding:25px}.response-item{margin-bottom:20px}.response-item label{display:block;font-size:12px;font-weight:600;color:#666;text-transform:uppercase;margin-bottom:8px}.response-item span,.response-item code{display:block;font-size:14px;color:#333}.session-id-box{display:flex;gap:10px;align-items:center;background:#f8f9fa;padding:12px 15px;border-radius:8px;border:1px solid #dee2e6}.session-id-box code{flex:1;font-family:Monaco,Courier New,monospace;word-break:break-all;margin:0}.btn-copy{padding:6px 10px;background:var(--info);color:#fff;border:none;border-radius:4px;cursor:pointer;font-size:14px;transition:background-color .3s;flex-shrink:0}.btn-copy:hover{background-color:#138496}.response-item.highlight{background:#f0f8ff;padding:15px;border-radius:8px;border:2px solid var(--primary);margin-bottom:20px}.response-details{background:#f8f9fa;border:1px solid #dee2e6;border-radius:8px;padding:0;overflow:hidden}.response-details summary{padding:15px;cursor:pointer;font-weight:600;color:#495057;-webkit-user-select:none;user-select:none;transition:background-color .3s}.response-details summary:hover{background-color:#e9ecef}.response-data{padding:15px;background:white;border-top:1px solid #dee2e6}.response-details .response-item{display:grid;grid-template-columns:150px 1fr;margin-bottom:12px}.response-details .response-item label{margin-bottom:0;text-transform:none;font-size:13px}.response-details .response-item span{font-size:13px}.response-details .response-item:last-child{margin-bottom:0}.modal-footer{padding:15px 25px;background:#f8f9fa;border-top:1px solid #e9ecef;display:flex;justify-content:flex-end;gap:10px}.btn-close{padding:10px 25px;background:var(--secondary);color:#fff;border:none;border-radius:6px;cursor:pointer;font-size:14px;font-weight:600;transition:background-color .3s}.btn-close:hover{background-color:#5a6268}.loader{border:3px solid var(--bg-tertiary);border-top:3px solid var(--primary-teal);border-radius:50%;animation:spin 1s linear infinite}.small-loader{width:16px;height:16px}.inline-loader{display:inline-block;margin-right:8px}@media (max-width: 768px){.initiate-call-container{padding:15px}.call-header h2{font-size:24px}.form-section{padding:20px}.form-grid,.form-grid-2x2{grid-template-columns:1fr}.custom-field-row{grid-template-columns:1fr;gap:8px}.btn-remove-field{width:100%}.modal-content{max-height:90vh}.section-header{flex-direction:column;align-items:flex-start;gap:12px}.btn-add-field{width:100%}}.book-appointment-container{flex:1;padding:2rem;overflow-y:auto;background:var(--bg-primary);min-height:100vh}.booking-header{text-align:center;margin-bottom:3rem;animation:slideDown .5s ease}.booking-header h2{margin:0;font-size:2rem;font-weight:700;background:linear-gradient(135deg,var(--primary-teal) 0%,var(--primary-mint) 100%);-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text;margin-bottom:.5rem}.booking-header p{margin:0;color:var(--text-secondary);font-size:1rem}.booking-form{max-width:900px;margin:0 auto 2rem;background:var(--bg-secondary);border-radius:var(--radius-xl);box-shadow:var(--shadow-lg);padding:2rem;border:1px solid rgba(77,184,190,.1)}.form-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:1.5rem;margin-bottom:1.5rem}.form-row:last-of-type{margin-bottom:2rem}.form-group{display:flex;flex-direction:column}.form-group.full-width{grid-column:1 / -1}.form-group label{font-size:.875rem;font-weight:600;color:var(--text-secondary);margin-bottom:.5rem;text-transform:uppercase;letter-spacing:.5px;display:flex;align-items:center;gap:.5rem}.warning-badge{background:var(--accent-warning);color:#fff;font-size:.75rem;padding:.25rem .5rem;border-radius:var(--radius-md);text-transform:none;letter-spacing:normal;font-weight:500}.form-input{padding:.75rem 1rem;border:2px solid var(--bg-tertiary);border-radius:var(--radius-md);font-size:.875rem;font-family:inherit;transition:all var(--transition-base);background:var(--bg-secondary);color:var(--text-primary)}.form-input:hover{border-color:var(--primary-light)}.form-input:focus{outline:none;border-color:var(--primary-teal);box-shadow:0 0 0 3px #4db8be1a;background:white}.btn-fetch-slots{width:100%;padding:1rem 2rem;background:linear-gradient(135deg,var(--primary-teal) 0%,var(--primary-mint) 100%);color:#fff;border:none;border-radius:var(--radius-lg);cursor:pointer;font-size:1rem;font-weight:600;display:flex;align-items:center;justify-content:center;gap:.75rem;transition:all var(--transition-base);box-shadow:var(--shadow-md)}.btn-fetch-slots:hover:not(:disabled){transform:translateY(-2px);box-shadow:var(--shadow-xl)}.btn-fetch-slots:disabled{background:var(--text-tertiary);cursor:not-allowed;opacity:.6}.error-box{max-width:900px;margin:0 auto 2rem;display:flex;gap:1rem;background:rgba(239,68,68,.1);border:1px solid var(--accent-error);border-radius:var(--radius-lg);padding:1rem 1.25rem;animation:shake .3s ease;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);box-shadow:var(--shadow-sm)}.error-icon{font-size:1.5rem;flex-shrink:0;color:var(--accent-error)}.error-content{flex:1}.error-content strong{color:var(--accent-error);display:block;margin-bottom:.25rem;font-weight:600}.error-content p{margin:0;color:var(--text-primary);font-size:.875rem}.loading-state{max-width:900px;margin:4rem auto;display:flex;flex-direction:column;align-items:center;gap:1.5rem}.loading-state p{color:var(--text-secondary);font-size:1rem;font-weight:500}.empty-state{max-width:600px;margin:4rem auto;text-align:center;padding:3rem;background:var(--bg-secondary);border-radius:var(--radius-xl);box-shadow:var(--shadow-md);border:1px solid rgba(77,184,190,.1)}.empty-icon{font-size:4rem;margin-bottom:1rem;opacity:.5}.empty-state h3{margin:0 0 .5rem;color:var(--text-primary);font-size:1.5rem}.empty-state p{margin:0;color:var(--text-secondary);font-size:1rem}.slots-section{max-width:1200px;margin:0 auto;animation:fadeIn .5s ease}.slots-header{text-align:center;margin-bottom:2rem;padding:1.5rem;background:var(--bg-secondary);border-radius:var(--radius-xl);box-shadow:var(--shadow-md);border:1px solid rgba(77,184,190,.1)}.slots-header h3{margin:0 0 .5rem;color:var(--text-primary);font-size:1.5rem;font-weight:600}.slots-date{color:var(--text-secondary);font-size:1rem;margin:0 0 .75rem}.slots-count{display:inline-block;background:linear-gradient(135deg,var(--primary-teal) 0%,var(--primary-mint) 100%);color:#fff;padding:.5rem 1rem;border-radius:var(--radius-lg);font-size:.875rem;font-weight:600}.slots-container{display:flex;flex-direction:column;gap:2rem}.slot-group{background:var(--bg-secondary);border-radius:var(--radius-xl);padding:1.5rem;box-shadow:var(--shadow-md);border:1px solid rgba(77,184,190,.1)}.slot-group-title{margin:0 0 1.5rem;color:var(--text-primary);font-size:1.25rem;font-weight:600;display:flex;align-items:center;gap:.75rem;padding-bottom:1rem;border-bottom:2px solid var(--bg-tertiary)}.slot-icon{font-size:1.5rem}.slot-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(140px,1fr));gap:1rem}.slot-button{padding:1rem;background:var(--bg-tertiary);border:2px solid var(--bg-tertiary);border-radius:var(--radius-lg);cursor:pointer;font-size:1rem;font-weight:600;color:var(--text-primary);transition:all var(--transition-base);font-family:inherit}.slot-button:hover{background:var(--primary-light);border-color:var(--primary-teal);transform:translateY(-2px);box-shadow:var(--shadow-md)}.slot-button.selected{background:linear-gradient(135deg,var(--primary-teal) 0%,var(--primary-mint) 100%);border-color:var(--primary-teal);color:#fff;box-shadow:var(--shadow-lg)}.selected-slot-info{margin-top:2rem;animation:slideUp .3s ease}.selected-slot-card{max-width:600px;margin:0 auto;background:linear-gradient(135deg,rgba(77,184,190,.1) 0%,rgba(157,212,184,.1) 100%);border:2px solid var(--primary-teal);border-radius:var(--radius-xl);padding:2rem;box-shadow:var(--shadow-xl);text-align:center}.selected-slot-card h4{margin:0 0 1.5rem;color:var(--text-primary);font-size:1.25rem;font-weight:600}.selected-time{display:flex;align-items:center;justify-content:center;gap:1rem;margin-bottom:2rem}.time-icon{font-size:3rem}.selected-date{margin:0 0 .25rem;color:var(--text-secondary);font-size:.875rem;font-weight:500}.selected-time-text{margin:0;color:var(--text-primary);font-size:2rem;font-weight:700}.btn-confirm{width:100%;padding:1rem 2rem;background:linear-gradient(135deg,var(--primary-teal) 0%,var(--primary-mint) 100%);color:#fff;border:none;border-radius:var(--radius-lg);cursor:pointer;font-size:1rem;font-weight:600;transition:all var(--transition-base);box-shadow:var(--shadow-md)}.btn-confirm:hover{transform:translateY(-2px);box-shadow:var(--shadow-xl)}@keyframes slideDown{0%{opacity:0;transform:translateY(-20px)}to{opacity:1;transform:translateY(0)}}@keyframes slideUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}@keyframes shake{0%,to{transform:translate(0)}25%{transform:translate(-10px)}75%{transform:translate(10px)}}.loader{border:4px solid var(--bg-tertiary);border-top:4px solid var(--primary-teal);border-radius:50%;animation:spin 1s linear infinite}.large-loader{width:60px;height:60px;border-width:6px}.small-loader{width:20px;height:20px;border-width:3px}.inline-loader{display:inline-block;margin-right:.5rem}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}@media (max-width: 768px){.book-appointment-container{padding:1rem}.booking-header h2{font-size:1.5rem}.booking-form{padding:1.5rem}.form-row{grid-template-columns:1fr;gap:1rem}.slot-grid{grid-template-columns:repeat(auto-fill,minmax(100px,1fr));gap:.75rem}.slot-button{padding:.75rem;font-size:.875rem}.selected-time-text{font-size:1.5rem}}